Facebook Workplace is a collaborative platform launched in 2016, that offers standard chat functions and ability to share files, including: photos, videos, voice clips, emoji and GIFs, between workers within an organization.
The chat app is used by over 30,000 organizations worldwide, but hitherto the Workplace Chat was only enabled for communication between direct colleagues in an organization.
The company at the Flow conference for Workplace, announced that the chat app, which is part of the enterprise social network and equivalent of its Messenger app, now supports communication between workers in separate organizations.
It works with Standard and Premium versions of Workplace, and requires a corporate email address, as well as the creation of a corporate account, and individual logins using corporate email addresses.
Albeit, the first major additions to Workplace, is allowing users to interact with external partners, suppliers and agencies within the application.
The new update makes it possible for up to 50 participants to interact via text, voice and video in one-to-one or group conversations; and it will help users be more productive on Workplace with the companies they work with every day, according to Julien Codorniou, Facebook’s vice president for Workplace.
Other features launched include pinned threads, that make it easier for users to keep track of conversations, with the ability to “pin” up to 15 important messages at the top of the app. And the “do not disturb” mode which allow users to turn off alerts and notifications when busy or away, and a new “replies” feature that enables direct responses to an individual chat within a broader Workplace conversation.
Additionally, Facebook plans to bring Safety Check to Workplace, which feature is one of the popular from its consumer platform used by millions to alert friends and family of their whereabouts during a crisis situation.
No comments